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Reymark Biñas

CRM & Automation Specialist

Customer/Technical Support

AI Content Creator

Reymark Biñas

CRM & Automation Specialist

Customer/Technical Support

AI Content Creator

Download CV Contact Me
Hello, I’m

I Build CRMs, Automations and Digital Systems That Make Business Easier.

I build and manage CRM systems, automated workflows, and digital solutions while bringing 4+ years of customer and technical support experience and AI-powered content production.

4+

Years Support Experience

CRM & GHL

Automation

AI

Content Production

CRM & AUTOMATION

Technologies

GoHighLevel / GHL
GoHighLevel / GHL
90%
CRM Management
CRM Management
90%
Workflow Automation
Workflow Automation
90%
Lead Management
Lead Management
85%
AI & Digital Tool Stack

Tool Stack

  • N8N
    90%
  • WordPress
    80%
  • Google Workspace
    95%
  • Gemini
    95%
  • Kling
    95%
  • Veo
    90%
  • ElevenLabs
    90%
  • ChatGPT
    95%

BUSINESS & SUPPORT SKILLS

CUSTOMER SUPPORT
  • Live Chat Support
  • Email Support
  • Phone Support
  • Account & Billing Support
  • Subscription Support
  • Technical Troubleshooting
  • Customer Issue Resolution
  • Multi-Chat Handling
BUSINESS OPERATIONS
  • CRM Management
  • Workflow Automation
  • Lead Management
  • Process Optimization
  • Digital Systems
  • Website Management
  • AI Content Production
  • Documentation
SERVICES

What Services I Provide ?

CRM & Automation
GoHighLevel
CRM & Automation

GoHighLevel CRM setup, workflows, pipelines, and business process automation.

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Customer Support
Multi-Channel
Customer Support

Live chat, phone, email, technical, billing, and account support for customers across multiple channels.

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AI Content Creation
AI-Powered
AI Content Creation

AI-powered video, UGC-style ads, social media content, product videos, and creative assets.

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Website & Digital Solutions
Web & Systems
Website & Digital Solutions

Detailed data workflow description, solution design and architecture, technical requirements specification.

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Pricing

Flexible Pricing for Your Project

CRM & AUTOMATION
REQUEST A QUOTE
  • CRM setup & configuration
  • Workflow automation
  • Pipeline & lead management
  • Forms, calendars & integrations
AI CONTENT
REQUEST A QUOTE
  • AI video generation
  • UGC-style advertisements
  • Product & ecommerce videos
  • Short-form social content
Projects

Selected Work & Projects

N8N | AI-Powered Telegram Customer Support & Automation Workflow
CRM & AUTOMATION, N8N, Python
TapToShare — SaaS & WordPress Website
SAAS / WEBSITE
Reporting / Dashboard
CRM & AUTOMATION
Automation / Workflow
CRM & AUTOMATION
WordPress Website Projects
WORDPRESS WEBSITE
AI UGC Video Ad for RevitalEyes | Meta & TikTok Ecommerce
AI CONTENT
Luxury Jewelry UGC Advertisement | AI Video Commercial
AI CONTENT
UGC Advertisement | AI Video Commercial
AI CONTENT
Resume

Experience & Background

2022 - Present
CRM & AI Automation Specialist
RDB Ops / Freelance

Managed CRM systems and automated customer engagement processes, including lead management, workflows, forms, funnels, email, and SMS automation. Configured CRM solutions to streamline lead capture, follow-ups, appointments, and customer communication.

2020 - 2021
Customer Support Representative
Concentrix Philippines

Provided live chat and phone support for Microsoft customers, resolving account, billing, subscription, payment, and technical issues while maintaining SLA and quality standards. Documented cases in CRM systems and handled escalations for complex customer concerns.

2017 - 2019
Technical Support Representative
Teleperformance Philippines

Provided multi-channel technical support for Xbox customers, troubleshooting console, account, connectivity, game installation, subscription, and purchase issues. Maintained SLA and quality standards while documenting cases and handling technical escalations.

Courses
CRM & Automation
GoHighLevel / CRM Automation

Practical project experience

AI & Digital Tools
AI Content Creation / Video Production

Relevant training & hands-on experience

Education
BS in Business Administration and Accountancy
2013 - 2017
BS in Business Administration and Accountancy
De La Salle University - Dasmariñas

Major in Operations Management

Supporting Customers. Building Systems. Creating Content.
CONTACT

Let's Get in Touch!

I'm available for full-time remote opportunities, freelance projects, and long-term collaborations.

[email protected]
Address
Philippines — Available for Remote Work

Let's work together.

Tell me what you're working on and how I can help.

    © 2026 Reymark Biñas