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Reymark Biñas

CRM & Automation Specialist

Customer/Technical Support

AI Content Creator

Reymark Biñas

CRM & Automation Specialist

Customer/Technical Support

AI Content Creator

N8N | AI-Powered Telegram Customer Support & Automation Workflow

AI-Powered Telegram Customer Support & Automation Workflow

Designed and built an AI-powered Telegram automation using n8n, integrating an AI Agent, conversational memory, Telegram messaging, and custom API endpoints. The workflow can understand user requests and dynamically access customer-related data such as membership status, plans, orders, payment instructions, and order creation. It also includes conditional logic, error handling, and automated responses to create a more efficient and scalable customer support experience.